Music
March 17, 2023 | 6:35 am
The Cure frontman Robert Smith told fans he’s “just as sick as all of you” after hearing about Ticketmaster’s extra fees on ticket sales for the band’s upcoming tour.
Smith slammed the ticket company when fans warned him of the high costs when they tried to score tickets for the band’s upcoming US tour.
“I’m as sickened as all of you by today’s Ticketmaster ‘fees’ debacle,” Smith tweeted Wednesday.
Ticket prices, which started at $20 and reached hundreds of dollars, later doubled in price thanks to the company’s fees.
A fan Bought 4 tickets priced at $20 each, but paid a final $172 due to a $46 service fee, $40 facility fee, and $5 processing fee.
The rocker noted that while artists can’t “limit” fees, the debacle has left him seething.
“To be very clear, the artist cannot limit them in any way. I have asked how they are justified,” he continued.
“If I get something coherent in response, I’ll let you all know.”
Tickets for the band’s tour went on sale Wednesday, with the band announcing that tickets would be non-transferable to reduce resale and overpricing for third-party services.
Smith told fans he was reassured earlier that day that Ticketmaster’s Verified Fan process would help them “fight the scalpers.”
“We had the final say on all of our ticket prices for this upcoming tour and didn’t want those prices immediately and horribly distorted by resale,” he tweeted to his 213,000 followers on the platform.
Smith’s outrage forced Ticketmaster to agree that the fees were “excessively high”, leading them to issue partial refunds.
As a “goodwill gesture,” Smith said the company will refund $10 to anyone who purchased the lowest-priced tickets.
Everyone else will receive a $5 refund.
“If you have already bought a ticket, you will automatically receive a refund”, Smith tweeted Thursday. “All tickets on sale tomorrow will be charged a lower cost.”
It comes as Taylor Swift fans faced similar issues when trying to buy tickets for her upcoming Eras Tour, which kicks off on Friday.
The Post confirmed that a group of 25 irate Swift fans from across the country have sued Ticketmaster for fraud and willful misrepresentation following the Eras tour debacle in November.
Ticketmaster canceled general public sale of Swift tour tickets last month after seeing “historically unprecedented” demand during the presale events. Swifties reported website outages and hours of waiting – only to log out empty-handed.
The mega-ticket marketplace has apologized — but it’s not enough for these diehard Swifties, who claim Ticketmaster “deliberately misled” pre-sale ticket buyers when it was “unable to meet demand for tickets.”
The tour begins in Arizona on Friday and ends in Los Angeles in August.
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